Frequently Asked Questions
Can I send a gift directly to the recipient?
Absolutely. Simply enter the recipient’s delivery address at checkout and we’ll send their gift directly to them.
Can I include a personal message?
Yes. You can include a personal message with your order, which we’ll carefully present with your gift.
Can I build my own gift box?
We’re working on our Build Your Own Gift Box collection, giving you the option to create something especially for them. More details will be available soon.
What happens if an item in my gift box is unavailable?
Occasionally, a product may become unavailable. If this happens, we may substitute it with a carefully selected item of equal or greater value while maintaining the quality, style and presentation of your gift.
Do you deliver throughout New Zealand?
Yes. We deliver throughout New Zealand, with rural addresses generally requiring a little additional delivery time.
Can I order a gift for a particular date?
Absolutely. We recommend ordering ahead for birthdays and special occasions. While we’ll always do our best, we cannot guarantee a specific courier delivery date once your gift has been dispatched.
Do you offer corporate gifting?
Yes. We offer beautifully curated gifting for clients, teams and special occasions. For larger or tailored orders, please contact us at jkcogifts@gmail.com.